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Alveo Frozen

 
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AlphaMaleVision

Alveo Frozen

My alveo is frozen within the profram and the APP. Anyone else havig an issue?

Tue, 11/17/2015 - 9:47am
 
Eliezer D. Andino

yes open trade that iz losing that i cant close

 
chancellorsmail

frozen here also

 
luxemomo

yes. experiencing same issu

 
Allengoldatty

me as well Eliezer, try using the mobile app to close the position

 
bhuey8

becoming a regular occurrence, is hard to trade you wait patiently for trade setups and then you can't enter

 
crahor2

guessing they need all data feed for funded accounts and cant handle simulated accounts when its getting hot on the market ;)
. My is frozen too

 
amclaughlin01

It seems it is becoming where there are more days it isn't working than it is working... 8(

 
luxemomo

Thank God, alveo is back

 
tonyqiu1971

back online again

 
WTFX

Crahor2, funded accounts always down as well and real money lost.

 
crahor2

God save Apiary if its on funded accounts too. Hope they will solve this issue somehow in near future

 
4xNorm

mine never quit and I have been trading since 5:30 this morning

 
amclaughlin01

Norm, I also was in early, but I found on a couple trades that if I tried to open a new one it would tell me it couldn't due to latency.

Have you tried opening up a new one recently?

 
bizjango

Yes, it is definitely down on my funded account, and has been down all this week, Have not made a single trade all week!

 
ClintBengeFX

Still having platform issues here. Anyone else?

 
Chuck B

My Alveo seems OK [I logged in ~ 20 minutes ago].

 
Allengoldatty

I'm Still good

 
gracebee

Indicators not working. but price feed seems to work this morning.

btw, nice gold 2 level Allengoldatty

RSI indicator not working.png
 
Chuck B

Hi Grace: sorry to hear :-( My RSI IS working. Did you try deleting yours and then "reloading" it?

- Chuck B

 
gracebee

yes chuck. it seems the default works but if I try to change it to something smaller than 10 it disappears.

Also the Expiry is still on after an order is filled. not sure what that means. will it automatically close the filled order at that time? Guess I will just have to wait and see...
it looks like the times have expired but the trade was not closed... so I don't know what this is about. Just weird bugs with Alveo yesterday and today...

expiry.png
 
Toti

I had the same issue, I just removed and re-installed Alveo, and is working fine now

 
Chuck B

Hi again Grace: Sorry for the delay: I was "napping" and then had to set up for 8:30 am EST USD news.

I was able to get an M1 RSI(4), but no lower than RSI(4) - until I tried higher T-Frames !

I just now emailed you.

- Chuck B

 
gracebee

thanks Chuck. I decided to watch the RSI 10 now, lower than 4 is still not working for me
why does alveo freeze every time an order is filled or closed? It also deletes many objects.

 
Chuck B

Hi Grace:

I was able to just now open/close orders - including multiple orders - on my sim acct w/ NO delay [I tried it after reading your post above], which of course may be different than on my live one.

"Update": YW as always, Grace. I opened a "live acct. trade" a few min ago w/ NO problems [it's still open].

- Chuck B

 
gracebee

hi chuck i'm on a sim account too. I don't have vps and my internet speed is probably slower than yours. Hope they can fix it someday.
Colton said about 3 more months (when I talked to him at the summit) until their major issues were fixed...
the freezing and disappearing objects is annoying but not that detrimental.

 
Chuck B

Hi again Grace: sorry for delay [still in my "open" live acct trade]. Checked my speeds: ping ~ 20 ms, 90+ Mbps down, 11+ Mbps up
Also using Alveo "non-VPS."

NOTE: when in the recent past I "bypassed" my ROUTER and connected my Ethernet cable directly from my MODEM -> computer, the speeds increased to ~ 130 up (!) and 15 down. But my router is over three yr old, so the difference might be less w/ a newer router - and one [unlike this one] NOT provided free by my cable provider. [Ping was still ~ 20 ms.]

- Chuck B

http://www.speedtest.net/

 
Allengoldatty

Chuck,

connection speed, like computer speed, is only as fast as your slowest component. It seems your router maybe slowing you down, but check what internet speed you are paying for from your provider and then make sure everything in the chain can handle it.

Allen

 
baughsten

alpha. i have this issue mucho

 
gracebee

ping 23; download 6.7; upload 0.69 which is better than usual... that is all they offer where I live.

 
Chuck B

ALLEN: thanks; much appreciated !!! :-)

GRACE: were your above "speeds" with- or w/o your ROUTER "in the loop"?
Also [I forgot to mention] my "non-Alveo VPS LATENCY" is typically 20 ms WITH my router in the loop. I never thought to check this w/o the router, but I'm guessing it's about the same, assuming "latency" depends primarily on the Apiary server,

- Chuck B

PS: Grace - lest I seemed "unsympathetic" to your posted "speeds" above, I already knew [approximately] from talking w/ you a few months back that both were VERY slow, and that you currently have no "choice" in internet providers :-(

 
Allengoldatty

Wow, Grace: what kind of service do you have and are there other options?

and thanks for the congrats for G II

Allen

 
gracebee

ATT is the only service offered in this area... and that is better than we had at our last house which maxed out on sunny days at 3 Mbps download.
And yes this is hard wired into a new router.
this is now the current speed but now the markets are closed.

download.png
 
dr.dbeams

Alveo was frozen and it went a few pips beyond my take-profit...should have already taken me out with a good one. As it was coming down, I tried to take profit at 6 pips, then at 5, etc. It would not allow me to get out. Now it is at -0.17 pips and I guess I will need to wait and see what happens. Just lucky this is my paper account and not my funded one.

Donna

 
gracebee

freezing again today. Tried to close orders on funded account, took 30 seconds before they closed after clicking the 'x' and flatten 5+ times.
orders on sim account not showing up on the charts. The fill line, stop loss and take profit are non existant on the chart while the order is showing below unfilled.
frustrating trading!

Order not showing on M1 chart.png
 
bizjango

Same here, could not close out trade in profit on GBP/USD by using the 'X' key, and the Silver Sim Account lost all my profit trades for 4 days! I guess we are suppose to start over on the 5 days in profit! "YEP"

 
gracebee

still freezing for me when trades are closed. Very scary this morning although I won the two trades I had on, price went up 10 more pips and down 27 pips while the computer froze for about 2 min. Now I'm afraid to trade because of the freezing issues...
='o(

News in 15 min so I guess that is why it moved so much, but with the freezing it I don't think I can take news trades today.

 
bigbubba32

"Some day soon", or "we are working on it", I for one am gettting stressed and tired of waiting for Alveo to become stable enough that it doesn't freeze up. Once again to just when you think you have a good setup, or strategy, BAM Alveo will freeze up and change your green pips from green to RED. If you have what you think is a cushion for the day, once again BAM slap you right in the face while laughing at you.
I hope before I die, and before I get funded this big factor in Apiary Trading is fixed.
Okay that feels better now back to trading.

 
gracebee

in the middle of news trade when frozen again for a min or so, therefore unable to close, etc... Impossible to trade funded account with these issues on Alveo...
='o(

 
bigbubba32

Yes Grace my problems more than I like to count.

 
tonyqiu1971

hi, all:

I do not have frozen when I traded 8:15am ADP NPF change this morning,, even though I lost 23 pips for live account due to two ways spike for EU and GU, and do not have frozen last couple of days for news.

I do have frozen with 1.4.0 when I trade news, now I upgrade to 1.4.4 testing beta and seem fine.

I guess new Alveo will come hour soon which will fix some data feed issue.

TOny

 
bigbubba32

Thanks Tony Yes that is what I was trading as well, I guess maybe wasn't a freezing issue as much as it was a updating issue because it was a spinning wheel on the screen. At any rate I still lost green. Also good to hear we may be seeing another upgrade 1.4.4 Thanks Again

 
tonyqiu1971

yes, 1.4.4 ( or 1.5) will come soon to address data feed frozen issue, some bug have been fixed on 1.4.4, hopefully, Alveo will push it out soon.

 
Jason Mertz

great to hear Tony. Thanks for the update!

 
gracebee

Good to hear about the update, thanks tony

 
Toti

Thanks Tony Qiu

 
gracebee

again today, alveo frozen and would not close orders when hit take profit. I tried to flatten several times etc... Closed alveo several time and the order would still show open.
Eventually it did show closed.

wont close.png
 
bigbubba32

Yes Grace I am getting same thing How do they expect us to be confident ot build confidence when they cant provide stable sofware. Do they really want people to move up in this company I/m having my doubts.

 
bigbubba32

Well hopefully you Grace kept your green pips, I once again went Red big time. Terrible software, I for one am not confident, they want multi days profitable yet for whatever reason you don't want to trade, or can't trade it goes against you, Saturdays go against you, yet they can't provide stable platform to work with to keep multi days going either.

 
Jason Mertz

I definitely understand all the ALVEO frustrations..especially regarding news events. I have lost plenty of pips simply due to freezing issues or inability to close positions due to a several second delay when you click close button...and by then, it's too late.

Knowing that, I quit trading news out of my regular account until it gets resolved because on average, I'm just losing pips. And that makes me mad. haha

If anyone continues to trade these news events while experiencing the same problems....why are you trading them? Perhaps you are profitable with them on average...unlike me lately. Then, that would make sense. But if you are just losing pips....just something to think about.

looking forward to 1.4.4 :)

 
Sokha

@Jason

100% agrees with you! I never trade or care about news for my long term swing trades--most of the time it just speeds up to my entry or profit quicker anyway, but lately, I noticed my daily momentum trades had a little problem during news event because it was on smaller time frames. I wish Alveo had the web browser capability that you can close the trades when you knew the news event would release in about 30 min - 1hr ahead of time.

I lost some of my set and forget trades, or entered at market order during London open, and closed the computer and let the market did its things, but when I got to work. I noticed the news event would release at 8:00 a.m. EST. I was profitable at that time, and I wanted to close the trades before the news event regardless profitable or not. It was my rule for daily momentum or short term swing trades. There was no way I could close the positions. My cell phone's signal was not strong enough where I worked to open the Apiary app. It was a shame. The support team was off due to outside of regular hours. Never had an issues with Tradestation and FXCM because I can call them to close my open positions or close them myself using the web browser versions.

I did not trades during news, but my setups triggered before the news released.

Nothing against the news event traders, but most of the professional traders who I have known or taught me. Always told me to stay away from the news event. If I want to trade during news event, wait for at least 15 minutes after it released, and then assess my strategy before trading again.

Just think what happen to Tony. All it takes just one bad trade. Do you think the broker will give him the money if it was real account and real money. They will find a way not to pay you my friends. I am glad it was Alveo. You should be fine with them.

Just want to share my thought about news event, that's all. My hat off to those who are profitable for news event. Too me it just not worth the stress, trading should not be like that. You should enjoy applying your methodology and let the laws of average to function.

 
gracebee

looks like alveo is frozen again. I placed several trades and now I am unable to close. I tried to flatten several times.

 
Toti

Yes Grace, frozen in my end also...

 
hakchinoy

Alveo isn't frozen this time. I was trading via MT5 yesterday, and I noticed that the markets closed earlier (17:00 EST [or 22:00 GMT] on Thursday).

 
gracebee

thanks hak and toti. after closing and opening Alveo several time I was able to close all the pending trades. It stopped working at 14:02 gmt for me.
Only one loss on the stats, so all is good. Happy New Year!

 
Toti

still frozen in my end....(?) it froze when I try to places an order

Happy New Year to Both You.

 
gmstudios

its not frozen so to speak. All the markets are closed so you can't place or close any trades. I have some MT4 accounts that are the same way.

 
Toti

Oh Boy, thanks for the awareness !!!
Hernan

 
helmut

while having no problems with my upload speed, VPS is slowing down dramatically right from the opening of US session

 
gmstudios

Hmm. Its not frozen anymore. so if you need to close your stuff now would be a good time
Be cautions and watch for the spreads. some of them are 10plus

 
gracebee

Alveo is on the fritz (if that is a word...lol)
good stats for not being open...lol , also made almost 100 pips on the silver account last night when the market was closed. It is still fun to trade and watch what is happening in low volatility markets.
Now trades will not close when target or stop loss is hit; not working

market closed.png market closed trade.png
 
gmstudios

Great job!

 
gracebee

thanks gm

 
thomasreilly34

wow I think that I need to be where you are gracebee and gmstudios. Great Job!!!

 
gmstudios

The Alveo market close has hit me a few times at 3pm CST or GMT-5 leaving me in a...lurch all weekend wondering what will happen.
I think I will enter a weekly alarm in my phone to go off at 2:55pm.

 
gracebee

good idea gm,
soon thomas reilly you will pass us up...=o)
just follow your rules, watch higher highs and lower lows, and practice, practice, practice...

 
gmstudios

OK, I programmed my phone to go off at 1455 every Friday. Wow simple fix.

 
thomasreilly34

Well Grace, I have been trading with Apiary since march 2015. I am very confident in my thinking as well as my strategy. I do however make many mistakes. I am trying to learn from them before becoming a funded trader. I think that everybody must crawl before they walk. I have run into a situation now. I am working on trying to get to silver and I have to place there trades in a row with a 10 pip profit. I have not had much success in doing this. What do you think a good strategy is for me to follow?

 
gracebee

Hello Thomas, If it were me, I would look for support or resistance on the Hourly chart and RSI divergence on the one min and 5 min charts, Place a limit order just a spread from the last high or low on the 5 and 1 min charts, 10 pips stop loss, 10 or 15 pip take profit. I would place multiple trades at 0.01 lot just to past this task. once filled, I would look for a 3 bar reversal and place another trade at the wick of the apex bar. I remember that you don't have to have a positive equity curve in bronze level, It is just for you to learn to place and win a few trades at different styles of trading. For me it was about watching the charts and how the candles form as well as forcing me to take trades with different strategies than my favorites.

The 25 pips in over 24 hours was the hardest task for me, because I'm a short term trader. On my funded account I'm usually in a trade for less than one min and my largest win is only about 65 pips. This is why alveo freezing is so hard for me if I have more than one trade. Price can and has moved 15+ pips while alveo is frozen and I am unable to manage the trades correctly. I really hope they can fix this soon. It makes me to nervous to trade more than one trade in each direction on my funded account. So I practice, practice, practice on simulated accounts.

 
Bergsdog

I'm just glad Alveo was up and running on Friday so I could earn some more badges!

 
gracebee

Alveo frozen again... sigh... it has been frozen for while now... intermittent price updates but unable to place trades accurately. The trades are not placed on the charts. It has also been saying "trading disabled" for a minute or so.

 
Trader-Gator

Same here, Grace... this is an old thread..... It started back in Nov ...also on the 17th.

 
bigbubba32

Yes it is old Trader-Gator, just show how important it is to Apiary to fix this problems that have really been happening since the first introduced Alveo to us all. Doesn't help to complain, they seem to want you us all to pay and don't to worry about the problems that Alveo has and presents to us all. So far I've liked Apiary, but I do wish they would get it together, work on the things that make trading better and more stable than to give emoticons, that for me anyway have nothing to do with trading, and being an old man I don't use and don't want to be forced to use as in all the tasks in the Bee Line. I know just my opinion, I have so much invested with little to now support it's hard for me to give it up. Yes they have classes and info but nothing like the guidance and support as described when I was given the introduction speech. Oh well I let a little more steam off I should be good for another month or so, thanks for listening.

 
jpiper51

Ditto... you are far from being alone- you voice the discontent of many. And for my next Beeline task they want me to refer a friend! Ha! Ain't gonna happen. How does that make me a better Forex trader?

 
gracebee

I tried to save this with the alveo bugs but it said I did not have access.
The new alveo update is not working very well. The orders are not filling, order lines will not move, many other things are slower, etc.
I took a screen print but the file attachments are also not working.

 
Raj C

Tried unsuccessfully to place 3 trades in Alveo this evening. Getting error message: Received an error: Off Quote: Request to liquidity provider timeout.

 
gracebee

Yeah, I tried a market order and that did not work either... so something is up with alveo. It may not be fixed until tomorrow...

 
marionbusch98_1

I have the 1.4.8 update installed. I had to close the platform (Alveo) to allow the update to complete.

When I opened I tried to open a trade and close a profitable trade but received Error "Timeout Liquidity provider." The is the same error I have been getting since the market opened today.

Alveo platform will open and I can see pair prices moving but I cannot complete any action.

Close Error.PNG Close Error.JPG
 
gmstudios

I have 2 sell limit orders in right now however I did have one that failed

 
gracebee

Anyone else having problems with alveo today? Mine has been frozen for about 10 min. I am unable to close it. I'm thinking I might have to reboot my computer.

 
gracebee

restart worked

 
okmortgageteam

My Alveo has never worked since day ONE. My charts don't update AT ALL !!!!! I have to keep scrolling through the carts to get them to up grade but I can NEVER SEE the damn candles.

I am so frustrated I am ready to quit !!!! Try learning price action when you cannot see the candles. Try trading price action when you can't see the candles. Hi my name is Stevie Wonder and I thought I would try & learn to trade FX. What's your name.

VPN allows one or two charts & NO settings will save. Spend 90% of time setting up charts.

Rant over. I quit. Going to take a couple weeks off. Last couple tasks for Silver II to complete but I am beginning to wonder if I will ever complete