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ALveo server lost data feed, and also cannot logon to ALveo server

 
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tonyqiu1971

ALveo server lost data feed, and also cannot logon to ALveo server

HI, all:

 

  my alveo platform is hang without data feeding, then i restart Alveo platform ,  failed to logon and anyone have some issue right now.

 

 

Tony

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alveo-stopworking.png268.33 KB
Fri, 01/29/2016 - 12:52pm
 
resopp

same here

 
samuilbrenich.fx

Same here

 
Toti

same here :(

 
Chuck B

Likewise !!! :-(

Also happened to several of us yesterday morning EST. Colton addressed the problem during the Trading Room [Thur.] He said one of their West Coast servers was down.

- Chuck B

 
tonyqiu1971

hi, all:

it seems logon works, then still failed to load data.

5 minutes later, it start to work again.

TOny

no-data-feeding.png
 
Chuck B

My Alveo is NOW working also :-)

- Chuck B

 
Penina

its funny GBPJPY is showing some serious accelerating pips, anyone here having the same problem?

 
Colton

Yes for about 15 minutes this morning our historical data provider wasn't returning quotes, the "returned 0 bars" message is an indication of that. We are working with them to identify what happened.

 
Dakota

Thank you!

 
scottbchi

My Alveo seems to working ok, again.