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One click only working on some charts

 
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Dean053

One click only working on some charts

Can anyone help with this? I've tried checking and unchecking the "one click" box and closing and creating new charts, but the one click is still only working on some currency combinations and not on others. It was fine until about ten minutes ago. 

Thu, 02/07/2019 - 6:33pm
 
Dean053

and I'm losing a ton of pips trying to fix it.

 
Dean053

is this automatic because the spread is high on those combinations?

 
Rookie

I will assume that you have shut down Alveo and reopen, I will assume if that didn't work you shout down Alveo and rebooted your device. If that doesn't work the uninstall Alveo and reinstall If that doesn't work punt and try the beta version after uninstalling the original. BTW how good is your virus scanner?

 
Dean053

It's working now, now that the spread has gone back down. Maybe it's just to stop us accidentally bidding on buys with huge spreads.

 
Rookie

Not, mine if I am understanding you correctly, do not do that.
Sometimes when the spreads wide like that the xag or xau pairs are not yet connected. but all else works as usual.

 
Dean053

Then I don't know. Some always worked, some didn't, and now they always do. The spread was something ridiculous for about half an hour, like 9 or 10 pips.

 
Nick Sammy

at the close of the New York day Alveo shuts down for a 9 minute maintenance after which the spreads are very wide for the next hour or two going into the close of day at 0000GMT. If say you have any pending orders with up to 50 SL, you shouldn't be surprised to have your order entered and taken out for a 50 pip loss. I call these two hours a happy hour period where you stop trading and live happy. Even if you carry some of your trades over to the next day beware of pending stop orders getting hit. This is why it's also dangerous to trade on Sundays 2 hour session. I did it during SILVER I but I took off my stops on Friday close then booked profits during the Sunday session. I had to find the perfect pair and setup to do this and it wasn't easy.

Good Trades to you