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Problem starting Alveo

 

Problem starting Alveo

Anybody having trouble getting Alveo started today?  I've been trying to get it to load for three hours.  When I click the Login button, the status gets to "Finding server..."  and never goes any further.  I've uninstalled the program and reinstalled it.  Nothing.  I don't know what else to do.  Anybody else having this problem?

Sun, 09/04/2016 - 11:02pm
 
pipfinder

thought i'm the only one, also having problem logging in.

 
rd

Well at least it's not just me. Is yours stuck at "Finding server..." ?

 
pipfinder

yes, can't get through that 'finding server'?

 
allanthompson51

Yes had same problem today, now loaded and working ok.

 
rd

Mine is still "finding server." Wish I could tell the platform where the server is. Why does the platform not know where the server is? I tried a bogus username to see if the platform even knew the difference, and it instantly popped up a message that the username/password was incorrect. So the problem isn't that the platform is screwed up on my computer. It knows my login credentials. It just literally can't connect to the server. Times like this make me resent the "technology" fee. My futures broker provides a much more sophisticated and stable trading platform for free. If there are 4000 people paying Apiary an average of say 75 bucks a month, the fund is pulling in 300 grand a month just on the technology fee. That'll pay a lot of electric bills and software developer salaries. At some point with increasing member numbers, revenue from profitable funded traders will become irrelevant and the fund can just function on the technology fee (if it's not already). If Apiary could enroll and keep 20,000 members, it could just eliminate trading and call itself a club whose members talk about trading. No wonder I'm getting so many emails from so many different sources pushing Apiary fund's free trial. Apiary is on an advertising blitz. This fund is a goose that laid the golden egg. But if Apiary can't figure out how to keep the goose from having diarrhea through its trading platform, it'll eventually die. There are three major interest rate decisions being announced this week, which should make for significant, tradable currency movements. And here I sit wondering if I'll even have a platform on which to trade since no one at Apiary is available today to provide any help. Makes me proud to pay that technology fee.

 
findthetrend

rd, did you get it to work? I've been on a few times this morning and haven't had a problem. I just tried it, and it worked just fine.

 
rd

Nope. Still finding server. I left it sitting for about the last two hours with the login dialog box open with the finding server message displayed. No progress. I haven't tried rebooting my computer yet. I can't imagine that doing anything since I have two instances of Metatrader running with two separate accounts, and FXCM's trading platform open, and my futures trading platform open, and all are functioning fine. But I don't know what else to try, so I guess I'll go through the painfully long process of rebooting this infuriating machine just to see if it'll shake alveo loose.