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amclaughlin01

Processing...

My market orders are all processing, but never filling???

Anyone else?

 

Could get quite interesting as FOMC is later today, if we can't place trades...

Wed, 07/27/2016 - 7:56am
 
pakydak

same here

 
cpek

Yeah hopefully by then it will be taken care of

 
Golfer Bill

I can't even get connected to server. GREAT!!!!!

 
SamuelC

Same here, everything was stuck in processing, the issue started at least an hour ago, now the server isn't connected.

 
SamuelC

...System status shows all operational....yeah...

 
tomwebbpe

Still locked up. I had a nice winning position. Had.

 
Golfer Bill

Important US news in a few minutes . . . . . can't touch my trades. Won't be introducing any friends to Alveo platform any time soon.

 
malcolm.ormond

same here...nothing

 
ror4psu

tom and golfer,
that's what drives me nuts about alveo. you have a nice position, you feel good and then WHAM !!! alveo reaches up and bites youin the butt. locks you out, freezes the platform, fills orders 15-min after price moves through your stop level. itis very frustrating. maybe that's why apiary and the beeline spends so much time having us practice short term trading because they know holding a long term position is a crap shoot. i've had some success with long term trades, but i'm always waiting for the anvil to land on my head ala -- wiley coyote.

ps -- server is still not connected for me either

 
europamjm

Lost all of the trade history...

 
Golfer Bill

Free month for lack of performance? Anyone at Aviary listening?

 
malcolm.ormond

I am now getting "Trading disabled..server not connected"

 
terpstra.simon

Hi all, same over here, trading disabled - disconnected from server and this morning trades were stuck in 'processing'.
We're living in the Netherlands, Europe. So it looks like a global problem.

Lia and Simon

 
tomwebbpe

Frustrated

 
nvatmanidis

Likewise...

Not too happy as I used mobile app to close position at around 10 pips up but did not close. So hopefully won't go to negative before server gets fixed and lose as I need to make some . Currently at break even so not a happy chap.

 
4xNorm

Add me to the list of trading disabled hope they fix before FOMC I closed a winning position on the phone app but statistics show it still open and losing now. wonder how that will play out

 
wallyd

Same Here....."trading disabled."
Earlier it was holding my trades in "processing". Couldn't open anything new.
I was up at 1am this morning to do some London trading and Alveo was just doing some strange things. I had six-positions open and
as I was watching my losing positions head in the right direction the system shut all my trades down forcing the losses no where near my stops. They were all coded as "Stop Loss" termination. Except one. It was listed as "Take Profit." Who takes profit at -26 pips?
Very disappointing. I just started with Gold II and my record is already upside down.

 
wallyd

Hey Norm, I use the phone app all the time to check status. I just hate to try and close an order with it because it takes so long to process you never know what you're going to end up with. For me, its' the last choice for closing open orders.

 
kbeach01

Same here, trading disabled and I have a trade working and that was profitable. I can see it on the statistics page but no control over it.

 
Jason Mertz

@wallyd....I know what you mean. If I close position with app, I refresh until price changes...then I know I have a very close to live price...then I close. I also use an app "fx calendar" or fx team... From here, I can see quotes, news (like forex factory) and even charts (although charts are very limited...but better than nothing). Just another place to view price as the Apiary app is not streamed yet.

@norm...does the closed trade show in your order history (viewed from app)? if so, screen shot it for backup to send to Apiary later to honor the trade.

 
bigbubba32

Are you happy with the fee paid, and the fees we continue to pay?

HAPPY HAPPY HAPPY NOT

All this mess started for me around 4:30am eastern, wonderful way to begin a day!!!

 
Golfer Bill

Wish I could get paid to maintain on a system that doesn't always have to work to keep my job . . . . . oh wait that sounds like a government job. :)

 
cannon

Big Bubba,

I used to get super frustrated with Alveo, too. However, I've learned negativity only breeds negative results, and more negativity. I must remain positive to achieve positive results. And I also accept that I must jump through certain hoops in order to have the privilege of trading Apiary's money, with no personal responsibility for account losses. So, I happily deal with Alveo because I don't want to have to use a personal account and mt4 and ALSO be responsible for ALL my own losses. I wish you luck!

 
nvatmanidis

Norm you in live account right?

Very interesting what happens if you lose over the 2% auto stop and if it goes over the stop loss, how they handle that?

If it goes your way... BONUS!

 
4xNorm

Jason it doesn't show in the app as closed or open......I still have another position open that does show This is all very frustrating.. I would have made 15 more trades by now if it was working

 
bigbubba32

How great is this platform, looking at system status all is operational!!!
Aren't you all so HAPPY

 
Golfer Bill

I am a positive person. but if you want things to improve sometimes you have to make noise. My understanding is Alveo has issues dating back long before I joined two months ago. I do appreciate the opportunity. However, I've spent my working life making things better and understanding I don't get paid for providing a service that is not at least as good, if not better, than similar service providers. Our incomes are on the line. We deserve to be provided adequate working tools to complete our tasks. (We are paying for the service). Fingers crossed this gets better FAST.

 
bowl851

I'm sure it will get fixed when the head shed gets into the office in about a hour. Since they are in MT

 
bowl851

Unfortinatly this is happening almost every major news event in the US.

Trade the Brexit just fine and made a killing until they decided to lock all gold accounts from tading.

 
kbeach01

You may be right bowl851. This is a FOMC day so they may have shut it down to prevent trading. If that's the case, I can't argue that since it's not my money.

 
briano

Yep, I was up 4 pips on a trade and about to make more and trading was disabled and none of that counted.

 
Jason Mertz

I'm not sure if it's working yet...but my processing orders were now showing as "pending"...and I was able to delete them. Gotta run now...don't have time to look at anything else. just wanted to suggest that if you had "processing" trades...you may want to go in and delete them...

 
cpek

I just checked again, now it's up and running, and I was able to remove the position that was stuck, so no harm done for me.

 
Golfer Bill

kbeach01 it's common courtesy to communicate planned outages, problems, etc. Not something that has been well in this in organization for the 2 months I've been here. Hoping for positive changes

 
bowl851

Was up about 20 pips on the only trade that was active now down 5 pips but had a great asian / into eu session last night 235 pips over 2.5% on account so still very happy even with this

 
nvatmanidis

I was up 8-9 pips on a 0.19 lot trade and put in a close position on the mobile app. I'm assuming it finally went through when the servers went back up with a profit of 2.7 pips. Positive but could have squared the 8 pip loss from earlier in the day.

 
4xNorm

I'm also back online my trade that I closed with the phone app at 11 pips profit closed at the price that it was at when it came back on . I got lucky and got 23 pips instead of 11 , but now I know not to do that again ......if it was 100 pips lower when it came back on I'd have been upset.

 
malcolm.ormond

everything back to normal

 
shaun

I logged out when Alveo stopped working and now it wont let me log back in. Had 4 trades on the go, all in profit 10 mins ago ...

 
shaun

Fun - back in now and my 4 winning trades are now down 24 pips ..

 
Colton

Update on the status page for this morning

http://status.apiaryfund.com/incidents/26dhgqfd4s9d