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Update Error on Alveo

 
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wasylsz

Update Error on Alveo

I just logged in to my Alveo account - and the software attempted an update.  The update failed because it claimed it could not clear the older versions and should contact technical support.  I removed all old copies from my computer and still get the same error message.  Anyone else having issues?

 

 

 

Sun, 03/05/2017 - 9:20pm
 
ks7745

I wonder if your problem may be related to your anti-virus software and/or firewall? A couple of months ago I had a similar problem. I was able to solve it by un-installing my anti-virus software (I was using AVG Free version, which incidentally had never given me a problem with installing any other software).

On an unrelated point, I too installed the latest (Beta) version of Alveo today. It seems to be fine except for this one thing: it is not displaying the Stop Loss or Take Profit lines on my charts. It is still showing the price that I entered at, but not the SL and TP.

 
jamesfr

wrong thread deleted

 
Elijah

close and reload your alveo, or switch to the other alveo, if you are using blue go to yellow or vice versa

 
colbydrf

When the update announcement appears, and it tries to update from there, cancel all attempts. Then go to the Aviary website and download the version from it, installing as it instructs. This may solve your problem. It has solved similar issues for me.

 
cashvon4

I deleted all files and downloaded from scratch to resolve my issue.

I love Alveo!