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Very slow Forum and site performance - Ticket 80983

 
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robunited

Very slow Forum and site performance - Ticket 80983

All week long the Forum has had very slow response times, with many time outs.

Today I can't load any recording from the Library.

I've opened a ticket with support to let them know.

If you also experience this, you can add this to support ticket: 80983

(Thanks for your email! Your request (80983) has been received and is being reviewed by our support staff.")

Maybe a good idea to get more feedback from multiple users across different places on the Globe, into one ticket.

 

Sat, 01/25/2020 - 2:24am
 
shinkee

Not sure if you had already tried this, but the recording no longer works like it used to, you need to click on "Open this recording in a new tab" to be able to watch it.
They've announced it a few months ago in the news forum: https://apiaryfund.com/forum/watching-recording

 
TheDreamingTrader

Hi ... Please see attached pic showing Where the "Open this recording in a new tab" to be able to watch it. that shinkee mentioned above

I can't for the life of me figure out why the Software / support Geeks at Apiary don't make these essential functions more obvious to us
mere mortals

2020-01-26_23-30-17.gif
 
robunited

Oh seriously? ;-)

Thanks guys. Yes, that completely by-passed me. I've been focused on the TOS recordings for the past few month.

Cheers.

 
mike_smith

yup rob, you gotta click that link. They emailed me a long time ago about it. They said it's a technical error they are still working on.

 
robunited

yes thanks, clicked it, works now.